What all of these people had in common was a well-rounded curiosity, the good sense to know when something wasn’t working, and good social skills. Not only could they design well, they could write, think analytically; and they were curious about every job in the shop. If a job in the shop needed to be done, they’d volunteer to do it, even if (or maybe especially if) it meant having to learn a new skill.
Mike Monteiro in Ruined by Design